Privacy Policy

Effective Date: June 15, 2025

SVG Co-operative League, Ltd. (“SVGCL”, “we”, “us”, “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect your personal data when you:

1. Who We Are

SVGCL is a cooperative league serving local credit unions with offices at Lower Kingstown Park, St. Vincent, and – from our About section – has been OECS‑affiliated since 1962.

2. Information We Collect

a) Personal Information (you provide us):

  • Registration data: name, phone, email, username, password
  • Account-related data: credit union membership, correspondence

b) Site & Usage Data (automatically collected):

  • IP address, browser type, device info
  • Pages visited, date & time, referral sources

c) Cookies & Tracking:
We use cookies for site operations, personalization, analytics, and performance monitoring. You can disable cookies via your browser, though it may limit functionality.

3. Purpose of Collection

We use your data to:

  • Create/manage your account
  • Provide access to member services, news, and downloads
  • Respond to questions and support requests
  • Enhance site functionality and analyze trends
  • Send technical updates or important administrative notices

4. Data Sharing and Disclosure

We DO NOT sell or rent your personal data. We may share information with:

  • Service providers, such as hosting or analytics vendors
  • Legal authorities, only when required by law or to protect SVGCL’s rights or safety

5. Data Security

Our site follows industry-standard technical and organizational measures to protect your data. However, no method of internet transmission or storage is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct or delete your data
  • Object to or restrict processing
  • Withdraw consent
  • Lodge a privacy complaint

Please contact us to exercise these rights: see section 9 below.

7. Third-Party Links

Our site may link to external sites (e.g., local credit unions). SVGCL is not responsible for their privacy practices; please review their policies separately.

8. Children’s Privacy

Our services are intended for adults only. We do not knowingly collect data from children under 13. If we become aware that we have collected such data, we will delete it promptly.

9. How to Contact Us

SVG Co‑operative League, Ltd.
Lower Kingstown Park, P.O. Box 1265, Kingstown, St. Vincent
Telephone: 784‑456‑2461
Email: [email protected]
Website: https://www.svgcl.org/

10. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Effective Date.” We encourage you to check back periodically.

11. Consent

By using our website or registering an account, you consent to our collection and use of your data as outlined in this policy.

12. Additional Notes

  • Operating hours: Mon–Fri 8:30 am–4 pm local time svgcl.org
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